Sponsored by
Students see how to deal with customers - COMMENT ON THIS STORY
STUDENTS had a glimpse of life behind Scarborough council's Customer First counter.
Pupils from George Pindar Community Sports College attended a workshop at the centre yesterday to help them better understand customer service.
The students are undertaking Unit 2 BTEC in Customer Care and spent a morning at the council's Customer First Centre finding out about customer care and why it is important. They were also shown how bad service can affect a business.
The session aimed to provide the students with an insight into the required skills and behaviour needed to provide a quality customer service and enable the pupils to put theory into practice within a real working environment.
The students also looked at how best to get customer's opinions and designed a questionnaire to gain customer feedback.
Read the full story in Thursday's Evening News
Email to a friend
Print this page
Looking for...
Featured advertisers
Jobs
Search for a job
Motors
Search for a car
Property
Search for a house
Weather for Scarborough
Saturday 26 May 2012
Today
Sunny
Temperature: 10 C to 15 C
Wind Speed: 17 mph
Wind direction: North east
Tomorrow
Sunny
Temperature: 9 C to 16 C
Wind Speed: 14 mph
Wind direction: North east
