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Bank delight at poll result
Staff at the Scarborough branch of Handelsbanken are celebrating after the bank topped a national opinion poll for customer satisfaction.
The survey by EPSI (Extended Performance Satisfaction Index) Rating is the first of its kind for the UK banking sector and is based on a pan European model used to benchmark banks in 11 other countries over 20 years.
Handelsbanken, which employs four staff locally, was ranked top by business and personal customers in terms of satisfaction and for customer loyalty.
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Weather for Scarborough
Thursday 09 February 2012
Today
Light snow
Temperature: 0 C to 1 C
Wind Speed: 12 mph
Wind direction: South
Tomorrow
Light snow
Temperature: -2 C to 3 C
Wind Speed: 20 mph
Wind direction: South
